Casino007

Choose whether to take a deposit bonus before each deposit. When selected, the welcome bonus is credited automatically with your deposit, and the deposited amount and bonus become one bonus balance.

The minimum deposit for a deposit bonus is 20 EUR / USD / GBP / AUD / CAD / CHF or 250 SEK / NOK / ZAR / DKK. If an error prevents bonus credit, you can ask support to add it after depositing, but only if no bets were placed.

With an active deposit bonus, play is restricted to Video Slot and Classic Slot games. Table, card and live casino games are prohibited during that active balance. We may remove winnings and withhold withdrawals if you play outside the permitted slot categories.

The maximum stake in a single round is 10 EUR / USD / GBP / AUD / CAD / CHF or 100 SEK / NOK / ZAR / DKK.

Eligibility is limited to one computer/household/person/email address/banking details for each bonus, and we may remove winnings if that restriction is breached. You can have only one bonus at the same time under our deposit-bonus rules, so an active bonus must be cancelled before another can be obtained.

The Bonus Wagering Indicator below your Bonus Balance shows how much wagering remains. Deposit-bonus cash-out limits continue until your general casino balance reaches zero, and we remove winnings above the applicable cap.

Use an account, payment system or card registered in your own name, and be the authorized user of the method you select. You must make payments in good faith without reversing them or causing a third party to do so. We do not give credit. Any attempt to transfer funds between player accounts is prohibited.

Funds originating from criminal, illegal or unauthorised activities must not be deposited with us. You are responsible for knowing the online gambling laws in your country of domicile. Where online gambling is illegal, you are not authorised to deposit with a payment card.

We are not a financial institution. Card deposits are handled by third party electronic payment processors, and we credit them only after receiving an approval and authorisation code from the issuing institution. We may use processors or merchant banks for payments, whose disclosed conditions apply if they do not conflict with our terms. Transactions may be checked for money laundering or terrorism financing, and suspicious transactions are reported to the relevant authority.

You can use our available account currencies for deposits, withdrawals and bets. Where a payment method cannot process a currency, we display the processing currency with a conversion calculator. For accounts using several currencies, balances and transactions appear in the currency used for the transaction.

Deposits in another currency are converted using a daily exchange rate or our bank’s or payment processor’s prevailing rate. Some payment systems deduct additional currency exchange fees from the deposit. Deposit and withdrawal charges may apply. We absorb deposit transaction fees in most cases, while your own bank charges remain your responsibility.

You must pay all amounts and payment-provider charges due. Deposit charge-backs, cancellations and other reversals require you to reimburse the unpaid deposit, recovery expenses and resulting losses, and winnings made with charged-back funds are forfeited. We may also impose an administration fee of €50 or its currency equivalent for each charge-back, denial or reversal. Your player account is not a bank account, earns no interest and has no deposit or banking insurance protection.

For genuine gaming activity and anti-money-laundering compliance, all deposited funds must be wagered at least three times before you request a withdrawal, even if you do not take a bonus. The separate real-money wagering requirement for Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India and Pakistan is 20x. These wagering conditions do not override our country restrictions.

Before using our service, personally complete registration and accept our terms. We may require verification before betting or withdrawing, including identification and proof of residence. Wagering or account options may be restricted until we receive the required information. You must fund your account through our payment methods.

We must verify documentation before processing your first withdrawal request. Our support team emails the specific documents needed. If verification of your identity, age, location and phone number is incomplete, we may decline withdrawals. Identification documents or other proof can resolve this, and local legislation may determine the specific identification requested.

Provide a selfie clearly showing a valid photo ID card, driving licence or passport, with the signature and all information legible. Both sides of the document are required in every case.

Your utility bill must show the name and address registered on your account and be less than 3 months old. For this withdrawal address check, we accept scans of hard copy Utility Bills, such as electricity or water bills, rather than online utility bills.

For a card deposit, supply front and back images of the signed card, leaving only the first 6 digits and last 4 digits visible on the front and hiding the 3-digit security code on the back. We also need a selfie holding your credit card or debit card, with the 6 middle digits covered by your fingers.

For wire transfers, provide a bank statement issued less than 3 months ago that clearly shows your account number, full name and address. You may hide transaction details. We may request other documents or require them to be notarized.

Reply to our support email with scans of the requested documents. If they are not received within 5 business days, we may decline the withdrawal and return the funds to your balance. We may also require phone verification before processing. If that check cannot be completed, the request may be rejected and the money restored to your account balance.

Our account KYC checks require proof of identity, address and deposit. Identity documents include passports, national ID cards and driving licences. The account-level address options include gas or electricity bills, mobile phone bills, insurance papers and bank statements. The specific withdrawal-document requirements above still apply to withdrawal checks.

The account verification process takes a maximum of 2 business days. Successful verification changes your KYC status in My Account to verified and generates an email from our verification team. This is an identity-check timeframe, separate from payment processing.

We may close or suspend an account for noncompliance, reasonable suspicion of noncompliance, service integrity or fairness, or other reasonable grounds, sometimes without advance notice. If closure or suspension results from a breach of our terms, we may cancel or void bets and withhold account money, including the deposit. Money mistakenly credited remains ours, and we notify you before removing the erroneous credit.

We will withhold payment when fraud, dishonesty or criminal activity is suspected. Involvement in such acts can lead to criminal and contractual sanctions, and you must reimburse resulting costs, charges and losses on demand. Total bets that reach or exceed 150% of your last deposit in play, including in-game feature purchases such as free spins, count as irregular play, and we may refuse the withdrawal and remove all bonuses or winnings.

If we suspect or receive notice of underage gambling, we lock the account against further betting and withdrawals while investigating, including play on behalf of an underage person. If confirmed, current or pending winnings are retained and underage winnings must be repaid on demand, with recovery costs pursued for nonpayment. We may return non-winning deposits or retain them until the player turns 18, at our discretion, and may deduct payment transaction fees from any return, including deposit fees we covered.

You can request deletion of your personal data. We take reasonable steps to erase it unless legally required or entitled to retain information, including for regulatory compliance, fraud prevention or disputes. A deletion request causes permanent closure of your account and forfeiture of remaining balances, bonuses and loyalty points where applicable.

You are responsible for your betting transactions. Once a transaction is complete, it cannot be changed. We do not accept discrepancy claims for wagers you have missed or duplicated. Use My Account after a session to review which wagers were accepted.

Minimum and maximum wager amounts are set by us and may change without prior written notice, including individual account limits. We may refuse, restrict, cancel or limit any wager at any time for any reason, including suspected attempts to evade betting limits or system rules. We also reserve the right to remove events, markets and other products.

If our systems or processes malfunction or contain an error, all bets are rendered void. Tell us immediately when you become aware of a service error. We are not liable for direct or indirect costs, losses, expenses or claims arising from communication or system errors, bugs, viruses or error-related payments, and may void affected games or bets and take corrective action.

When human error or a system problem causes acceptance at odds materially different from the wider market, or clearly wrong for the event’s chances at that time, we may cancel or void the wager. We may also cancel or void a wager placed after an event has started.

We may recover an amount overpaid and adjust your balance to correct a mistake, such as an incorrect price or result. If the balance is insufficient, we may demand the outstanding amount and cancel, reduce or delete pending plays, including plays not funded by the error.

We determine the winner at the event's settlement and do not recognise protested or overturned decisions for betting purposes, except that money is refunded if the governing body overturns the match result within the payout period.

Posted results become final after 72 hours, after which we do not accept queries. Within that window, corrections are limited to human errors, system errors or mistakes by the results source.

If a draw option is offered and the match is drawn, stakes on a team to win or lose are lost. When no draw selection is offered, a drawn match is refunded and extra time counts if played. If we cannot validate a result, including an interrupted feed without another source to verify it, we may elect to have the event’s bets invalidated and wagers refunded.

A matchup stands when the two teams are correct, regardless of the league heading. If we list an incorrect event date, bets stand for the date announced by the governing body. A team’s use of stand-ins does not invalidate its result.

Our displayed eSport start times are indicative. If a match is suspended or postponed and does not resume within 72 hours of its scheduled start, it has no action and wagers are refunded. Bets on a team or player advancing in, or winning, a tournament remain active despite that postponement or suspension.

For an eligible free reward, no deposit is required to receive the bonus. For these free rewards, we allow a maximum of one bonus per person/household/computer. You may hold several available offers in the bonuses menu, but only one active bonus at a time.

All funds from these rewards require 60 times wagering, and withdrawing their winnings requires a successful minimum deposit. Maximum winnings on no-deposit bonuses are tier-specific, at 5x the bonus amount for Bronze, 10x for Silver, 20x for Gold and 30x for Diamond. Our system periodically removes balances above those limits for players without a deposit.

These rewards can be played on video and classic slots from Gamebeat, Mascot, Platipus, Readyplay, Retrogaming, Spinomenal, Wizard and Yggdrasil. While this bonus balance is active, table games, card games and live casino play are forbidden, and using other game categories may cause winnings to be removed and withdrawals withheld. We may expire promotions at any time, and general terms apply.

Register only one Account with us, including accounts opened through relatives, representatives, associates or other people acting for you. Multiple registrations are subject to immediate closure. We may decline registration without giving a reason and may request additional information or documents for identity, financial-worthiness or regulatory checks. If we obtain additional personal information through third-party providers, we inform you of that data.

Keep your Registered Email Address accurate, active, unique and secure, and update us when it changes. We identify and contact you through it. Unreachable email leads to account suspension until a reachable address is supplied. Intentionally false personal information causes immediate suspension on written notice and may lead to legal action or referral to authorities. You are responsible for email security, and we are not liable for losses arising from communications through that address.

Keep your password confidential, change it regularly and never share it. You can log out after each session. Where the requested account information is correctly supplied, we may treat bets, deposits and withdrawals as yours. Failure to protect your password is at your risk and expense.

Tell us immediately if your account details are misused, your account or registered email is hacked, or someone discovers your password. We may need further identity documents and suspend the account immediately once aware of the incident. Until then, you remain responsible for all activity, including unauthorised access.

Reach our helpdesk through live chat or use our 24/7 email support at [email protected]. If you are dissatisfied with support or want to complain, you can contact our special complaints team or our licensor.

For questions about our terms, use your Registered Email Address in communications with Customer Support. Formal notices must be written in English and sent through the support form using your registered email. We may communicate notices through our service or by email unless our terms specify otherwise. You can ask support to stop promotional emails at any time.

Send a settlement dispute to our customer service team within three days of the wager decision. We do not honour claims after that period. We make reasonable efforts to reply within a few days and intend to respond within 28 days of receipt. If support cannot agree a solution with you, management takes over. If all resolution efforts fail, you have the right to arbitration.